Contact Lucky Haven
Get in touch with our expert team. We respond to all inquiries within 24 hours during business days.
Email Us
Best for detailed inquiries, feedback, or business matters
info@luckyhaven.co.uk Response: Within 24 hoursPost
For legal documents or formal correspondence
123 Casino Review Street
London, E1 6AN
United Kingdom
Send Us a Message
Use the form below for general inquiries, feedback, or suggestions. We read every message personally.
Department-Specific Contacts
For faster responses, contact the appropriate department directly:
Editorial Team
Questions about casino reviews, corrections, or content suggestions
editorial@luckyhaven.co.ukBusiness Development
Partnership opportunities, affiliate inquiries, and business collaborations
business@luckyhaven.co.ukPress & Media
Interview requests, press releases, and media partnerships
press@luckyhaven.co.ukLegal & Compliance
Legal matters, compliance issues, and regulatory inquiries
legal@luckyhaven.co.ukTechnical Support
Website issues, mobile problems, or technical difficulties
tech@luckyhaven.co.ukResponsible Gaming
Concerns about gambling content, player protection, or harm prevention
safety@luckyhaven.co.ukBusiness Hours & Response Times
🕐 Office Hours
📧 Email Responses
📞 Phone Availability
🎄 Holiday Schedule
We observe UK public holidays. During these periods, responses may be delayed by 24-48 hours. For urgent matters during holidays, use our media contact line which includes emergency escalation procedures.
We Value Your Feedback
Lucky Haven continuously improves based on user feedback. We particularly welcome input about:
Casino Reviews
- Missing information in our reviews
- Updates about casino changes
- Suggestions for new casinos to review
- Corrections to existing content
Website Experience
- Navigation and usability improvements
- Mobile experience feedback
- Search and filtering suggestions
- Accessibility concerns
Content Requests
- New guide topics
- Educational content ideas
- Industry news coverage
- Responsible gaming resources
Player Protection
- Concerns about featured casinos
- Responsible gaming improvements
- Safety feature suggestions
- Harm prevention ideas
💝 Feedback Recognition
We acknowledge valuable feedback contributors in our monthly newsletter and website updates. Significant suggestions that improve player safety or user experience may be featured in our news section with contributor recognition (with permission).
🚨 Urgent Concerns
For immediate concerns about gambling-related harm or player safety:
Player Safety Concerns
If you have urgent concerns about a casino's safety or suspect fraudulent activity:
urgent@luckyhaven.co.uk Monitored 24/7, response within 2 hoursGambling Help Resources
If you or someone you know needs immediate gambling support:
Note: Lucky Haven provides information about gambling services but cannot directly resolve disputes with casinos. For operator-related issues, first contact the casino's customer service, then the UKGC if necessary. We can provide guidance on the complaint process.