1. Acceptance of Terms

Welcome to Lucky Haven. These Terms of Use ("Terms") govern your use of the Lucky Haven website located at luckyhaven.co.uk ("Service") operated by Lucky Haven Ltd ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

⚠️ Important

These Terms constitute a legally binding agreement between you and Lucky Haven Ltd. Please read them carefully before using our website.

2. Description of Service

2.1 Our Service

Lucky Haven provides:

  • Independent reviews of UK-licensed online casinos
  • Information about casino games, bonuses, and promotions
  • Responsible gambling guidance and resources
  • Industry news and expert opinions
  • Educational content about online gambling

2.2 Information Only

Our Service is informational only. We do not:

  • Operate online casino games
  • Accept bets or wagers
  • Process gambling transactions
  • Provide gambling services directly

2.3 Third-Party Services

We may link to third-party casino operators. Your interactions with these operators are governed by their own terms and conditions, not ours.

3. Eligibility and Age Requirements

3.1 Age Restriction

You must be at least 18 years old to use our Service. By using our website, you represent and warrant that you are 18 years or older.

3.2 Legal Capacity

You must have the legal capacity to enter into this agreement under the laws of your jurisdiction.

3.3 Jurisdiction Restrictions

Our Service is intended for users in jurisdictions where accessing information about gambling is legal. You are responsible for ensuring that your use of our Service complies with local laws.

3.4 Verification

We may request proof of age or identity at any time. Failure to provide adequate verification may result in suspension of access.

4. User Conduct

4.1 Prohibited Activities

You agree not to:

  • Use the Service for any unlawful purpose
  • Violate any applicable local, state, national, or international law
  • Transmit malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the Service
  • Use automated systems to access the Service without permission
  • Copy, modify, or distribute our content without authorization
  • Impersonate any person or entity
  • Collect personal information about other users
  • Promote underage gambling

4.2 Content Submission

If you submit content (comments, reviews, feedback), you warrant that:

  • You own the rights to the content or have permission to submit it
  • The content is accurate and not misleading
  • The content does not violate any third-party rights
  • The content does not contain defamatory or harmful material

4.3 Responsible Use

You agree to use our Service responsibly and in accordance with responsible gambling principles.

5. Content Use and Restrictions

5.1 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and view our content for personal, non-commercial use
  • Print individual pages for your personal reference
  • Share links to our content on social media

5.2 Restrictions

You may not:

  • Republish our content without written permission
  • Use our content for commercial purposes
  • Modify or create derivative works from our content
  • Remove copyright notices or attributions
  • Use our content to compete with our Service

5.3 Fair Use

Brief quotations for news reporting, criticism, or educational purposes may be permitted under fair use principles, provided proper attribution is given.

6. Intellectual Property

6.1 Our Rights

The Service and its original content, features, and functionality are owned by Lucky Haven Ltd and are protected by:

  • Copyright laws
  • Trademark laws
  • Database rights
  • Other intellectual property rights

6.2 Trademarks

"Lucky Haven" and our logo are trademarks of Lucky Haven Ltd. You may not use our trademarks without written permission.

6.3 Third-Party Content

Some content may be owned by third parties. Such content is used under license or fair use principles.

6.4 User-Generated Content

By submitting content, you grant us a worldwide, royalty-free license to use, modify, and display your content in connection with our Service.

7. Affiliate Relationships

7.1 Affiliate Partnerships

We maintain affiliate relationships with casino operators featured on our website. When you click on affiliate links and register with a casino, we may receive compensation.

7.2 Editorial Independence

Our affiliate relationships do not influence our editorial content or review scores. We maintain strict editorial independence and base our reviews on objective criteria.

7.3 Disclosure

We clearly disclose affiliate relationships throughout our website and in individual reviews where applicable.

7.4 Your Responsibility

Before registering with any casino, you should review their terms and conditions. We are not responsible for the actions or policies of affiliate partners.

8. Disclaimers

8.1 Information Accuracy

While we strive for accuracy, we make no warranties about:

  • The completeness or accuracy of information
  • The availability of casino bonuses or promotions
  • Current terms and conditions at casino operators
  • The reliability of third-party services

8.2 No Gambling Advice

Our content is for informational purposes only and does not constitute:

  • Financial advice
  • Investment recommendations
  • Gambling tips or strategies
  • Professional advice of any kind

8.3 Service Availability

We do not guarantee that our Service will be:

  • Available at all times
  • Free from errors or interruptions
  • Compatible with all devices or browsers
  • Free from security vulnerabilities

8.4 Third-Party Websites

We are not responsible for the content, policies, or practices of linked third-party websites.

9. Limitation of Liability

9.1 No Consequential Damages

To the maximum extent permitted by law, Lucky Haven Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or information
  • Business interruption
  • Gambling losses
  • Personal injury

9.2 Maximum Liability

Our total liability to you for any claim arising from or related to these Terms or your use of the Service shall not exceed £100.

9.3 Basis of Bargain

These limitations reflect the allocation of risk between the parties and are fundamental elements of our agreement.

9.4 Exceptions

These limitations do not apply to:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded by law

10. Indemnification

You agree to indemnify, defend, and hold harmless Lucky Haven Ltd, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

  • Your use of and access to the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your gambling activities with third-party operators
  • Any content you submit or transmit through the Service

11. Modifications to Terms

11.1 Right to Modify

We reserve the right to modify these Terms at any time. When we make changes, we will:

  • Update the "Last updated" date
  • Post a notice on our website
  • Notify registered users by email (if applicable)

11.2 Your Acceptance

Continued use of the Service after changes constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the Service.

11.3 Material Changes

For material changes, we will provide at least 30 days' notice before the changes take effect.

12. Termination

12.1 Termination by You

You may stop using our Service at any time. If you have an account, you may delete it by contacting us.

12.2 Termination by Us

We may terminate or suspend your access to the Service:

  • For violation of these Terms
  • For illegal or harmful activity
  • If required by law or regulation
  • For any other reason with notice

12.3 Effect of Termination

Upon termination:

  • Your right to use the Service ceases immediately
  • Provisions regarding liability and indemnification survive
  • We may delete your account and data

13. Governing Law

13.1 Applicable Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms shall be resolved exclusively in the courts of England and Wales.

13.3 Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.4 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lucky Haven Ltd regarding the Service.

14. Contact Information

If you have questions about these Terms of Use, please contact us:

Lucky Haven Ltd
Legal Department
123 Casino Street
London, EC1A 1BB
United Kingdom

Email: legal@luckyhaven.co.uk
Phone: +44 20 7946 0958
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM GMT

For general inquiries, please use our contact form.